We are working with computers, and no matter how experienced we are, we will probably stumble upon a situation we have never seen before, some problem that we have no idea how to solve. Even if we are very experienced, we can’t know it all, we couldn’t have tried all aspects of a computer subject, no matter how long we were working with a certain subject. Although the experience will decrease the chances we will stumble upon such a challenge, we probably will still need to solve some challenges we didn’t encounter before.

We can use several ways to get computer assistance. We can call the closest computer technician to solve our problem at home or get our problematic computer to the computer lab and get it the treatment it needs. We can also search solutions on the internet, as the internet has become such an enormous bank of information, we can try and seek the information we need to solve our problem from someone else that has encountered the problem, solved it, and was willing to share it on the internet, in case someone else (like us) encountered the same exact problem.

We can also find computer professionals, who had much experience in certain areas (when you work in a certain computer area for years, you will gain much knowledge of that specific area, in such way that the amount of knowledge you have on the subject characterize you as an expert in that field) like anything with practice you become more efficient and confident in the area you practiced. So those professionals can either build a website and share their knowledge with the world or just become independent that assist those who need assistance in the areas they are experts on.

Mostly the computer problem has to be categorized, we can have software issues, that might involve virus, or operating system crash, or just a bad software update that can cause our computer to become unstable. On the other hand, it might be a hardware problem, which if we don’t have a computer technical knowledge or spare hardware parts, we might have to get the damaged computer to a lab where they have all the tools to determine what exactly is the problem with your computer. If you do have the technical computer knowledge and the hardware spare parts, you can seek the solution on the internet and use the guides to fix the computer yourself.

Since the most common search engine on the web is Google, you can Google your question and get the assistance you need.